Privacy Policy

milsiz ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and marketplace platform ("Services"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

1.1 Personal Data

We collect only the minimum information necessary to provide our Services:

Account Information: Name, email address, and password (stored securely using industry-standard hashing)
Profile Information: Optional profile details such as bio, avatar, and preferences
Contact Information: Shipping address and contact details for order fulfillment
Communication Data: Messages sent through our platform and customer support inquiries

1.2 Usage Data

We automatically collect certain information when you use our Services:

IP address and browser type
Device information and operating system
Pages visited and time spent on our Services
Referring website addresses
Search queries and interactions with our platform

1.3 Payment Information

Important: We do not store, process, or have access to your complete payment card information. All payment transactions are processed securely through PCI DSS-compliant third-party payment processors. We only receive confirmation of successful transactions and basic transaction details (amount, date, transaction ID) necessary for order fulfillment and record-keeping. Your full payment card details are never stored on our servers.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

We use your information to:

Create and manage your account
Process and fulfill your orders
Facilitate communication between buyers and sellers
Provide customer support and respond to inquiries
Analyze usage patterns to improve our Services
Ensure platform security and prevent fraud

2.2 To Communicate With You

We may use your email address to:

Send order confirmations and shipping updates
Provide important service updates and security alerts
Respond to your support requests
Send marketing communications (only with your consent, and you may opt-out at any time)

3. Sharing Your Information

3.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

3.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Services, including:

Payment Processors: To process payments securely (they handle payment data directly)
Shipping Providers: To fulfill and ship orders
Cloud Hosting Services: To store and process data securely
Analytics Services: To understand how our Services are used (anonymized data)

All service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

3.3 Marketplace Transactions

When you make a purchase, we share necessary information (name, shipping address, contact information) with the seller to fulfill your order. Sellers are required to use this information only for order fulfillment and are prohibited from using it for other purposes.

3.4 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Security of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit (HTTPS/TLS)
Secure password hashing (bcrypt)
Regular security audits and updates
Access controls and authentication
PCI DSS compliance for payment processing (handled by third-party processors)

However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Cookies Policy

We use cookies and similar technologies to enhance your experience on our Services. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

Session Cookies

These are temporary cookies that remain in your browser's cookie file until you log out or close the browser. They help us identify you during your login session and maintain your preferences while using our Services.

Persistent Cookies

These cookies remain in your browser's cookie file for a specified period (up to 30 days) and help us remember your login information and preferences for your next visit.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our Services. This information is aggregated and anonymized.

5.2 Managing Cookies

You can choose to accept or decline cookies by adjusting your browser settings. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect the functionality of our Services, particularly features that require you to be logged in.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal, accounting, or regulatory purposes.

7. Your Rights

Under applicable data protection laws, including the Turkish Personal Data Protection Law (KVKK), you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your data for certain purposes
Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your data receives adequate protection in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated Privacy Policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Türkiye, including the Turkish Personal Data Protection Law (KVKK - Kişisel Verilerin Korunması Kanunu).

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Start a World Peace Teknoloji A.Ş.
07230 Muratpaşa, Antalya, Türkiye
Email: [email protected]